AI Assistant for Karincasoft Tour Sales

Travel preferences → Tour search → Tour selection → Itinerary and details → Room and traveller details → Total price → Agent handoff for booking

Your Customer Describes the Tour. TravelRep Finds It in Your System.

For agencies using Karincasoft, TravelRep handles tour searches and product enquiries through conversation. It learns the customer's travel preferences, searches your system for suitable options and answers questions about the selected tour. Product and pricing information moves directly from your sales software into the customer conversation.

Search Tours by Travel Preferences

The assistant collects the customer's preferred tour category and region, along with the month, season or departure date range. The workflow is designed to use information already provided without asking the same questions again. Search criteria can also include the lowest-priced options or tours with guaranteed departures.

Present Tour Options from Karincasoft

TravelRep searches Karincasoft using the collected criteria. Available options are presented clearly with tour names, departure and return dates, duration and pricing. When a customer asks for alternatives, the conversation continues using the tour options returned by your system.

Explain Itineraries, Routes and Included Services

Once the customer selects a tour, its details are retrieved from the system. The assistant uses the available information to answer questions about the daily itinerary, destinations, included and excluded services, optional excursions and tour notes. When a detail is unavailable, it offers human support rather than inventing an answer.

Calculate a Total Price for the Customer’s Room Arrangement

A starting price per person is different from the total cost for a family or group. TravelRep collects the number of adults, children's ages and room allocation for the selected tour. It then runs a total-price enquiry in Karincasoft, moving the sales conversation forward using the customer's own travel plans.

Continue the Conversation in Your Agency’s Sales Style

Responses to price objections and customers who need more time to decide are configured to reflect your sales approach. Payment methods, booking procedures and company information can also be explained using the content you provide. This lets the assistant support questions beyond the product listing itself.

Booking Requests and Human Support

The Karincasoft workflow described here covers tour searches, product information and total-price enquiries. When a customer wants to book or speak to an agent, we configure the next step around the way your agency works. Creating a booking record and collecting payment are not presented as automatically completed transactions within this scope.

Let’s Review It with Your Agency’s Data

We review your Karincasoft connections, tour products and customer questions together. We test scenarios such as category and date selection, itinerary enquiries, families travelling with children and different room arrangements. The available live data and transaction capabilities determine the scope of automation.

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