- IndustryTravel, Hotel Sales
- ApplicationWebsite (B2C)
- ChannelWhatsApp
Tatilcikuş Travel Agency
We moved WhatsApp conversations from customers arriving at Tatilcikuş through advertising to TravelRep. The assistant answered hotel information and price enquiries, then handed customers interested in booking to the sales team.
In this project, our virtual assistant handles:
- Hotel pricing,
- Property information,
- Hotel recommendations,
- Sales guidance,
- Campaign information,
- Booking procedures and cancellations,
- Company information
- IndustryTravel, Hotel Contact Centre
- ApplicationHotel Sales (B2C)
- ChannelWhatsApp
Valstur Travel Agency
We handle enquiries from interactive social media ads for a hotel whose call centre is managed by Valstur. Prompt replies help hundreds of customers each day move towards a purchase. Sales representatives focus on customers ready to book rather than keeping up with messages.
In this project, our virtual assistant handles:
- Hotel pricing,
- Hotel information,
- Sales guidance
- Booking procedures and cancellations,
- Company information
- IndustryTravel, International Tour Sales
- ApplicationAgency System (B2B)
- ChannelWhatsApp, Instagram, Facebook
Wtatil Travel Agency
TravelRep handles Wtatil's busy agency messaging traffic. Live information from Wtatil's system enables prompt responses to travel agents' questions. Special requests beyond the available information are handed to sales advisers.
In this project, our virtual assistant handles:
- Tour pricing,
- Tour information,
- Tour options by country and category,
- Tour availability,
- Booking procedures and cancellations,
- Company information
- IndustryTravel, Tour Sales
- ApplicationWebsite
- Channel WebChat
Bodrumda Tatil Travel Agency
The chat system we added to BodrumdaTatil's website provides tour information and prices and automatically creates sales enquiries.
In this project, our virtual assistant handles:
- Tour options based on customer criteria,
- Information on specific tours,
- Alternative tours,
- Customer needs analysis,
- Company information
- IndustryTravel, Villa Rentals
- ApplicationWebsite, Instagram
- ChannelWhatsApp, WebChat, Instagram
Hemenkal Travel Agency
TravelRep answered villa rental questions from customers arriving through Hemenkal's Instagram ads. In this project, our virtual assistant achieved a reported 96% success rate and 85% customer satisfaction.
In this project, our virtual assistant handles:
- Villa pricing,
- Villa information,
- Alternative villas,
- Villa options based on customer criteria,
- Customer needs analysis,
- Company information
- IndustryTravel, Villa Rentals
- ApplicationWebsite
- ChannelWebChat
Kaş Villaları Travel Agency
TravelRep answered villa rental questions from visitors to the Kaşvillaları website.
In this project, our virtual assistant handles:
- Villa pricing,
- Villa information,
- Alternative villas,
- Villa options based on customer criteria,
- Customer needs analysis,
- Company information
- IndustryTravel, Hotel Sales System
- ApplicationB2B, Instagram
- ChannelWebchat, Instagram
LookBook Travel Agency
TravelRep handles LookbookHoliday's agency conversations. Live information from LookBook's CRM helps answer agents' questions promptly. Special enquiries beyond the available information are passed to sales advisers.
In this project, our virtual assistant handles:
- Hotel pricing,
- Property information,
- Hotel recommendations,
- Sales guidance,
- Campaign information,
- Booking procedures and cancellations,
- Company information